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Customer Service

Using our online banking facility, you can order an imaged copy of a previously processed cheque. Please note there is an applicable charge for this service.

Not an Online Banking Customer?
If you are not currently an online banking customer, you can enroll now. To request a copy of a personal cheque already paid from your account, call 1-888-CALL FGB (225-5342) (lines are open 8:30 a.m. to 5 p.m. on Mondays through Fridays) or visit your nearest FGB branch.

First Global Bank
First Global Bank Limited (FGB) is a wholly-owned subsidiary of GraceKennedy. The bank started in 1970 as The First National Bank of Chicago (Jamaica) Limited and was in 2002. FGB operates one of Jamaica’s best online and mobile banking platforms called Global Access, 8 main branches located in the urban areas of New Kingston, Downtown, Manor Park, Liguanea, Portmore, Mandeville, Ocho Rios and Montego Bay, and is expanding its reach into smaller communities island-wide with mini-branches and banking agents called First Global MoneyLink. 
Contact Info
  • By phone: 1-888-225-5342
  • By e-mail: fgb@gkco.com
  • Fill in the form on our contact page
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