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A letter of undertaking is a service whereby the bank guarantees a customer's payment obligation, of a specified amount, to a third party, in accordance with terms and conditions stipulated in a contract.

The contract or agreement depends on the completion of that undertaking.

Debt Management is now easier for you with this FGB facility which assures your creditors that they will be paid on time. Speak with your FGB representative and find out how you can access this service.


  • FGB guarantees the performance of the customer
  • All the aspects surrounding the contract are outlined in the document
  • The contract is binding on all the parties involved

*Subject to applicable conditions.

First Global Bank
First Global Bank Limited (FGB) is a wholly-owned subsidiary of GraceKennedy. The bank started in 1970 as The First National Bank of Chicago (Jamaica) Limited and was in 2002. FGB operates one of Jamaica’s best online and mobile banking platforms called Global Access, 8 main branches located in the urban areas of New Kingston, Downtown, Manor Park, Liguanea, Portmore, Mandeville, Ocho Rios and Montego Bay, and is expanding its reach into smaller communities island-wide with mini-branches and banking agents called First Global MoneyLink. 
Contact Info
  • By phone: 1-888-225-5342
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  • Fill in the form on our contact page
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