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Customer Service

Do you have a facility for people who travel?

FGB offers traveler's cheques which are accepted worldwide for your convenience. Speak to your FGB representative for further details.

How is the interest calculated for a personal savings account?

The interest is accrued daily and paid semi-annually.

Can I use an ABM card to access my savings?

Yes, you can use your FGB Secure debit card to verify balances, withdraw funds or transfer funds to one of your other accounts at FGB, at any participating ABM within Jamaica.

First Global Bank
First Global Bank Limited (FGB) is a wholly-owned subsidiary of GraceKennedy. The bank started in 1970 as The First National Bank of Chicago (Jamaica) Limited and was in 2002. FGB operates one of Jamaica’s best online and mobile banking platforms called Global Access, 8 main branches located in the urban areas of New Kingston, Downtown, Manor Park, Liguanea, Portmore, Mandeville, Ocho Rios and Montego Bay, and is expanding its reach into smaller communities island-wide with mini-branches and banking agents called First Global MoneyLink. 
Contact Info
  • By phone: 1-888-225-5342
  • By e-mail:
  • Fill in the form on our contact page
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