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Customer Service

You can re-order cheques at any time as long as:

  • the account you select has a cheque book facility
  • you have placed the first order for that book through a branch
    NB: This is necessary because the personal details that are printed on your cheque can only be recorded at a branch.

Not an Online Banking Customer?
If you are not currently an Online Banking customer, you can enroll now by visiting your nearest FGB branch.

First Global Bank
First Global Bank Limited (FGB) is a wholly-owned subsidiary of GraceKennedy. The bank started in 1970 as The First National Bank of Chicago (Jamaica) Limited and was in 2002. FGB operates one of Jamaica’s best online and mobile banking platforms called Global Access, 8 main branches located in the urban areas of New Kingston, Downtown, Manor Park, Liguanea, Portmore, Mandeville, Ocho Rios and Montego Bay, and is expanding its reach into smaller communities island-wide with mini-branches and banking agents called First Global MoneyLink. 
Contact Info
  • By phone: 1-888-225-5342
  • By e-mail:
  • Fill in the form on our contact page
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