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Customer Service

Access your credit card statements safely and securely anytime, anywhere with FGB's online banking facility, Global Access. Online statements contain all of the same information as paper statements; the only difference is that they are delivered online, instead of through the mail.

With online statements you can:

  • View, print and save your credit card statements; and
  • Manage all your account statements in one place.

Not an Online Banking Customer?
If you are not currently an online banking customer, you can enroll now. Or, call us at 1-888-CALL FGB (225-5342) for further information.

First Global Bank
First Global Bank Limited (FGB) is a wholly-owned subsidiary of GraceKennedy. The bank started in 1970 as The First National Bank of Chicago (Jamaica) Limited and was in 2002. FGB operates one of Jamaica’s best online and mobile banking platforms called Global Access, 8 main branches located in the urban areas of New Kingston, Downtown, Manor Park, Liguanea, Portmore, Mandeville, Ocho Rios and Montego Bay, and is expanding its reach into smaller communities island-wide with mini-branches and banking agents called First Global MoneyLink. 
Contact Info
  • By phone: 1-888-225-5342
  • By e-mail:
  • Fill in the form on our contact page
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